Product Net Weight:8kg(17.64 Lb). Simple Appearance Design, Thicker Plate, Safe and Reasonable Structure of the Whole Machine. All Stainless Steel Structure, Temperature Control Function, Fast Heating Speed, with Drain Valve Structure, Convenient Operation, Energy Saving and Electricity Saving. Feedback is very important to us. It is impossible to address issues if we do not know about them!Faction is our ultimate goal. We work hard to earn your trust and future business. A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday. This item is in the category "Business & Industrial\Restaurant & Food Service\Commercial Kitchen Equipment\Food Holding & Warming Equipment\Countertop Food Warmers". The seller is "ktnbusiness" and is located in this country: US. This item can be shipped to United States.